Our Privacy Policy

Privacy Policy

At Euro Global Consultancy, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website (www.euroglobalconsultancy.com), engage with our IT services, or interact with us. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We might collect both non-personally identifying and personally identifying information, depending on how you interact with our website and services.

1.1 Non-Personally Identifying Information

We do not collect non-personally identifying information that web browsers and servers typically make available. This includes:

  • Browser type and version
  • Operating system
  • Language settings
  • Date and time of your visit
  • Referring site URLs
  • Pages viewed and time spent

1.2 Personally Identifying Information

Users may voluntarily submit their personally identifying information when engaging with certain features or services, such as:

  • Contact forms (e.g., name, email, phone number)
  • IT consultancy inquiries (e.g., company name, contact details)

The specific information collected depends on the service or feature you choose to use. You have full control over what you share, and we only collect what is necessary to fulfill your request.

2. How We Use Your Information

We use the data we collect for the following purposes:

  • Website Improvement: Non-personally identifying information helps us understand user behavior, optimize website performance, and enhance features.
  • Service Delivery: Personally identifying information is used to process your requests, deliver IT services (e.g., software development, consultancy), and manage training enrollments.
  • Communication: We may use your contact details to respond to inquiries, send confirmations, or provide updates about our services.
  • Marketing: With your consent, we may send promotional emails about our IT products, training programs, or events. You can opt out at any time.
  • Compliance: We may use data to comply with legal obligations or resolve disputes.

3. Data Protection and Security

We take your privacy seriously and implement robust measures to protect your data, including:

  • Encryption (e.g., SSL/TLS) for data transmission
  • Secure storage systems with access controls
  • Regular security audits and updates

While we strive to protect your information, no online system is 100% secure. We encourage you to use strong passwords and avoid sharing sensitive details unnecessarily.

4. Sharing Your Information

We don't sell, trade, or rent your personally identifying information to third parties. We may share your data only in the following cases:

  • Legal Requirements: We may disclose data if required by law, court order, or government regulation.

5. Third-Party Links and Services

  • Our website may contain links to third-party websites or services (e.g., partner sites like Skyslit). We are not responsible for the privacy practices of these external sites.
  • We encourage you to review the privacy policies of any third-party services you access through our website.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences
  • Analyze website usage (e.g., via Google Analytics)
  • Deliver personalized content

You can manage cookie preferences through your browser settings. Disabling cookies may limit certain website features.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the deletion of your data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications.
  • Restriction: Limit how we process your data.

To exercise these rights, contact us at enquiry.it@euroglobalconsultancy.com.

8. Data Retention

  • We retain personally identifying information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
  • Non-personally identifying information may be retained indefinitely for analytics purposes.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

10. International Data Transfers

As an IT company based in UAE, we may transfer your data to servers or service providers located outside your country. We ensure that such transfers comply with applicable data protection laws and include appropriate safeguards.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the effective date. We encourage you to review it regularly.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: enquiry.it@euroglobalconsultancy.com

Phone: +971 54 4888923

Address: Euro Global Consultancy, Royal House Building, Office No M08-05, Mezzanine Floor, Al Wuheida Road, Hor Al Anz East, Dubai, UAE

Effective Date: June 12, 2025